Question 1

Is it safe for my marketplace account?

Accepted Answer

Both plans pace every action with human-like, quantity-aware rate limiting, daily caps, and automatic captcha handling. On the Extension plan everything runs inside your own browser session. On the Cloud plan your account runs in its own isolated session on our servers — never shared with other users.

Question 2

What's the difference between Extension and Cloud?

Accepted Answer

Same features, different engine. On Extension, the automation runs in your browser, so your computer needs to be on. On Cloud, Sellu runs everything on our servers 24/7 and you manage your shop from the web dashboard on any device — nothing to install.

Question 3

How do AI credits work?

Accepted Answer

Both plans come with a monthly AI credits wallet — 1,000 credits on Extension, 5,000 on Cloud — that powers listing autofill and smart-agent replies. Credits reset every month. On the Extension plan you can also plug in your own OpenAI or Anthropic API key to keep using AI beyond your credits.

Question 4

Which countries does it work in?

Accepted Answer

All 27 Vinted storefronts — across Europe, the UK, the US, and Australia. More marketplaces like eBay and Depop are on the roadmap.

Question 5

Is there a free plan?

Accepted Answer

No free plan — but both plans come with a free trial and no credit card required, so you can see the results on your own wardrobe before paying anything.

Question 6

What happens to my data?

Accepted Answer

On the Extension plan, your listings, messages, and orders stay between your browser and the marketplace — nothing is stored on our servers. On the Cloud plan, we store what’s needed to run your automations, encrypted, and delete it when you close your account.

Question 7

Do I need to keep my computer on?

Accepted Answer

On the Extension plan, yes — automations run in your browser, and scheduled tasks pick up where they left off the next time you’re online. On the Cloud plan, no — everything runs on our servers around the clock.

Two ways to run your shop

Extension

Cloud

Questions, answered