Vinted message templates that actually convert (copy-paste)

You answer the same eight messages every week: "is this still available?", a lowball, a bundle question, "when will you ship?". Typing them fresh each time is slow; ignoring them kills sales, because Vinted buyers are impulse buyers — a fast reply converts, a day-old one doesn't.

Here are the templates worth saving. Copy, adapt the tone to yours, and keep them one tap away.

Availability & interest

"Is this still available?"

Hi! Yes, it's available 🙂 Happy to answer any questions — and if you're interested, I can ship as soon as tomorrow.

Buyer favorited but went quiet (pair with a small private offer)

Hi! I saw you liked this — I've just sent you a small discount in case you're still interested. It's ready to ship same-day.

Offers & lowballs

Reasonable offer — accept

Deal! Accepting now — I'll have it packed and shipped by [day]. Thanks!

Lowball — counter without drama

Thanks for the offer! [X] is a bit below what I can do — I could meet you at [Y], and it ships tomorrow. Let me know 🙂

Firm price

Thanks for the interest! The price is firm on this one as it's already priced to sell — but I add a bundle discount if you see anything else you like.

The pattern: never just say no. Every counter includes a reason and a next step. And decide your floor before the offer arrives — auto-offers can accept above your threshold and counter below it instantly, which turns "seen 2 days ago" lowballs into closed sales.

Bundles

Great picks! I've set up a bundle discount, so adding both saves you [X]%. Want me to reserve them while you decide?

Shipping & delays

Shipped

Your order is on its way! 📦 Tracking should update within 24h. Thanks again — hope you love it!

Shipping delay (send it before they ask)

Quick heads-up: I couldn't make it to the drop-off today, so your parcel goes out tomorrow morning instead. Sorry for the wait!

Proactive delay messages are the single cheapest way to protect your reviews — buyers forgive delays they were told about.

After the sale

Nudging a review, politely

Glad it arrived! If you're happy with everything, a quick review would mean a lot — it really helps a small shop. Enjoy! 🙂

Stop retyping: templates, variations, and AI replies

Saved notes on your phone beat retyping; a proper system beats both. In Sellu these live as quick replies and smart templates inside your Vinted inbox:

• Quick replies — your saved answers, inserted in two clicks.
• Smart templates with variations — the same message phrased slightly differently each send, so twenty buyers don't all receive identical text.
• AI-drafted replies — for the questions templates can't cover, optional AI replies draft a context-aware answer from the conversation; you review and send. AI generation is included and runs only when you trigger it.

Follow-ups to favoriters and offer handling can even run as opt-in automations while you're at work — off by default, always under your control.

FAQ

Do message templates feel robotic to buyers? Only if they're identical and impersonal. Keep them short, use the buyer's name, and let templates cover the routine 80% while you personalize the exceptions.

What's the single most valuable template? The proactive shipping-delay message — buyers forgive delays they were told about. It protects your reviews, and reviews compound into everything else you sell.

Should I automate replies on Vinted? Only the parts you'd answer anyway: availability questions, standard offers, follow-ups to favoriters. Sellu's automations are opt-in and off by default — the AI drafts the reply, you review and send.

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Quick replies are on Sellu's free plan — no card required. Install Sellu for Chrome and answer every buyer in seconds.