---
title: Auto-offers
description: Accept or counter incoming offers automatically, based on your thresholds.
---

<FeatureVideo src="/videos/auto-offers.mp4" title="Auto-offers demo" />

Offers arrive at all hours, and slow answers kill deals. Auto-offers responds to them
instantly using rules you set once.

## How it works

You set three numbers — globally, or per listing via the inline **Offers** and
**Min Offer** columns in the Listings tab:

- **Accept threshold** — accept automatically if the offer is at least this percentage of
  your asking price (default 80%).
- **Counter discount** — otherwise, counter at your asking price minus this percentage
  (default 15%).
- **Price floor** — an absolute minimum the engine will never go below.

You can also attach a message that's sent along with counters, and exclude specific
listings entirely.

```yaml title="auto-offers.yaml"
accept_threshold: 0.80   # accept offers ≥ 80% of asking price
counter_discount: 0.15   # otherwise counter at asking price − 15%
price_floor: 12.00       # never settle below €12
```

## Example

Your listing is €30, accept threshold 80% (€24), counter discount 15%:

| Buyer offers | What happens                     |
| ------------ | -------------------------------- |
| €26          | Accepted instantly               |
| €18          | Countered at €25,50              |
| Any amount   | Never settles below your floor   |

The engine scans for new offers on its own schedule (every 15 minutes by default, as part
of the [automations engine](/docs/features/automations)).

<Callout title="You stay in control">
  Auto-offers only ever acts within the thresholds you set. Per-listing rules — including
  turning offers off for rare items you'd rather negotiate yourself — override the
  global ones.
</Callout>

<Callout type="warn" title="Proactive offers to likers">
  Sending discount offers proactively to people who favorited an item is being verified
  against the live marketplace and is currently disabled. It won't fire until it's
  confirmed safe.
</Callout>